Privacy Policy

1. Introduction

Silvaj Agro Pvt. Ltd. ("Silvaj Agro," "we," "us," or "our") operates this website to provide information about our goat dairy products and to enable enquiries from distributors, exporters, dealers, and other business partners. This Privacy Policy explains what information we collect through this website, how we use it, and the choices available to you.

2. Information We Collect

We collect information you voluntarily provide when you submit an enquiry through our contact form, including:

• Your name
• Email address
• Phone number
• Company or organisation name
• The nature of your enquiry (distributor, export, dealer, bulk/OEM, or general)
• Any message or additional details you choose to include

We do not currently operate an online store, and we do not collect payment information through this website.

3. How We Use Your Information

Information submitted through our contact form is used solely to respond to your enquiry, evaluate potential business partnerships, and maintain records of business communications. We do not sell or rent your personal information to third parties.

4. Third-Party Services

This website uses the following third-party services, each of which may process limited technical data as part of normal operation:

• Google Fonts — typefaces used on this site are loaded from Google's servers, which may log the visiting device's IP address as part of standard web font delivery.
• WPForms — our contact form is powered by the WPForms plugin, which processes and stores form submissions on our hosting server.

We do not currently use third-party analytics or advertising tracking scripts on this website. If that changes, this policy will be updated accordingly.

5. Cookies

This website may use basic cookies required for core functionality (such as remembering form submission state). We do not currently use cookies for advertising or cross-site tracking purposes.

6. Data Retention

We retain enquiry information for as long as reasonably necessary to respond to your enquiry and maintain business records, or as required by applicable law.

7. Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information held by us. To make such a request, please contact us using the details below.

8. Children's Privacy

This website is intended for business enquiries and is not directed at children. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "last updated" date at the top of this page will reflect the most recent revision.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.